By accessing this web site, you are agreeing to be bound by these web site Terms and
Conditions of Use, all applicable laws and regulation, and agree that you are responsible
for compliance with any applicable local laws. If you do not agree with any of these terms,
you are prohibited from using or accessing this side of “Elegant Tours”. By booking a trip
or using any service provided by “Elegant Tours”, you agreed to be bound by the terms of
this Tour Participation Agreement.
Reservations & Payments
Reservation: An initial deposit of 50% of tour cost is required to secure your reservation.
Final Payment: A deposit of rest of the payment should be made before 15 days of the
schedule journey date. Part payment is not acceptable.
Details
In order for us to confirm your travel arrangements you must provide all requested details
with the balance of the trip price. Necessary details include full name as per valid
identification card, date of birth, nationality and any pre-existing medical conditions you
have which may affect your ability to complete your travel arrangements. You are
responsible for assessing whether a Tour is suitable for you. You should consult your
physician to confirm your fitness for travel and participation in any planned activities.
Your booking cannot be confirmed without provision of these details.
Age Requirements
Anyone under the age of 12 on the date of first travel is considered to be a minor. Minors
must always be accompanied by an adult.
All bookings with a minor are subject to review and approval by the Tour Operator. If the
consent of a parent, guardian or any other person is required by applicable law for any
minor to travel, the accompanying adult is responsible for securing all consents,
documentation and ensuring that they and the minor(s) meet all legal requirements to
travel, to enter into and depart from applicable countries and regions. North Bengal Guide
will not be responsible for any fees, damages, or losses incurred as a result of any failure
to secure necessary consents, permits, and approvals.
Prices & Surcharges
Our trip prices are subject to variable and seasonal pricing, both of which are standard
practice within the travel industry. This means our trip prices may vary at any time in
accordance with demand, market conditions and availability. It is likely that different
passengers on the same trip may have been charged different prices. Your best option if
you like the price you see is to book at that time. Once you have received a quote the price
will be locked in provided you pay the required deposit prior to the quote's expiry. Any
reduced pricing or discounts that may become available after you have paid your deposit
will not apply.
Cancellation by the Participant
You may cancel your booking by notifying our tourism. Cancellation fees, if any, will be
determined with reference to the date on which notice of cancellation is received by our
Tour Operator and are expressed as a percentage of the total price paid for the cancelled
Tour, product or service.
A. Cancellation received 30 days or more before departure of first service in relevant booking:
Cancellation fee of 10% will be deducted from the total tour package or Rs.5000 whichever
is higher and the remaining amount will be refunded.
B. Cancellation received 20-30 days before departure of first service in relevant booking:
Cancellation fee of 20% will be deducted from the total tour package or Rs.10000
whichever is higher and the remaining amount will be refunded.
C. Cancellation received 15-20 days before departure of first service in relevant booking:
Cancellation fee of 25% will be deducted from the total tour package or Rs.18000
whichever is higher and the remaining amount will be refunded.
D. Cancellation received 7-15 days before departure of first service in relevant booking:
Cancellation fee of 30% will be deducted from the total tour package or Rs.25000
whichever is higher and the remaining amount will be refunded.
E. Cancellation received 0-7days before departure of first service in relevant booking.
Cancellation fee of 100% will be charged for the advanced booking and there will be made no refund.
Limitation of Liability:
We contract with a network of companies, government agencies and individuals to assist
in the running of our trips as agent for these third parties. We are not responsible for the
acts and omissions of these third parties. To the fullest extent permitted by law: any
liability for any loss, death, injury or damage which you may suffer (directly or indirectly)
in connection with or arising out of your participation in a trip, or any breach of the
Booking Conditions, is excluded; you release us and our officers, employees, agents and
representatives from any liability and expressly waive any claims you may have against us
arising out of or in connection with your participation in a trip; and any condition or
warranty which would otherwise be implied by law into these Booking Conditions
(Implied Warranty), is excluded.
To the extent an Implied Warranty cannot be excluded, our liability in respect of the
Implied Warranty is limited to (in our absolute discretion):
A. the provision of a similar trip to an equivalent value; or
B. A refund of the total amount received by us from you in connection with your booking.
Any claim by you is excluded to the extent that it is for indirect or consequential loss, loss
of profits or economic loss, however it arises, or for indirect, special, punitive or exemplary
damages.